Finally, Jess and Jackie made it safe to DC. After many interactions with the airlines they arrived safely. Every time Jess comes to DC something happens with her flight, it’s either delayed due to weather or trying to locate the aircraft or sometimes a mechanical issue but without skipping a beat Jess always makes it. Yesterday, was no different–she received a call 5 hours before take off saying her first flight was delayed, which then would make her late for her connection. After spending 45 minutes on the phone with the airline everything was taken care of.
I want to give you a few tips and ticks in the case of your flight being delayed (or cancelled). After hearing the news you might have some extra time at the airport. Of course, there many totally unpredictable circumstances that are totally out of your control. But there are some things that you can do to help the situation.
1. Be early- Just be early. It’s better to be early than late especially when flying is involved.
2. Know your rights- It could be a massive storm or maybe your flight is overbooked and you’ve been left at the airport. In cases such as these, it is vital that you know your rights. Armed with this knowledge, you should be able to claim what you deserve and hopefully find a solution to your problem with a few aces up your sleeve: from getting refunded for all your food and drinks expenses to getting a hotel or some alternative transportation.
3. Always buy the insurance- This one is a no-brainer, but it’s also something you don’t think you’ll need until you do. Travel insurance is a guarantee that whatever trouble you might encounter it will be easier to solve. This ‘extra’ cost will prove a worthwhile investment if the unexpected happens. However, it’s a common holidaymaker mistake to not get insurance that covers every possible need or problem you might have.
4. Don’t check a bag
5. Get on the phone immediately– If the flight has already taken off without you or you know you won’t make it to the gate on time, get on the phone with the airline immediately. They should reschedule you on the next flight at no cost if the connection time was unreasonably brief. Ask for compensation, such as a flight voucher, if you feel you’ve missed your connecting flight through no fault of your own.
6. Explore the airport- Entertain yourself- This one is my favorite because more than likely you have something with you to kill time, book (or an e-book reader, with lots of titles in its memory), your laptop or a tablet loaded with films the options are endless. When in doubt you can always create a music video like this guy did.
As we’ve learned from many situations short airport connections can be a blessing, but only if you actually make your flight. Remember when it comes to tight connections, every second counts. Knowing your rights really help you to rebook your flight. Good luck and happy flying.